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Lease Agreement Policies

Below you’ll discover quick answers to your questions regarding the policies and procedures upheld by The Lachicotte Company Vacation Rentals. In developing these policies, The Lachicotte Company Vacation Rentals considers the needs and comfort of all guests with hopes of making each stay in our rental properties a positive experience for everyone. We strive to provide the best in customer service and the vacation experience, and these policies help to ensure that you will enjoy every minute of your stay in beautiful Pawleys Island, South Carolina. For more information, please complete an inquiry form on our Contact page or contact us by telephone.

Deposit Policy

  • 50% of the total reservation is due at time of booking.
  • Your reservation’s remaining balance is due 30 days prior to arrival.
  • A valid photo I.D., as well as the credit card used to pay your deposit, will be required at check-in.

Payment Methods

Acceptable forms of payment include personal check (personal checks will not be accepted within 30 days of your arrival date), credit card, money order or cashier’s check. Accepted credit cards include Visa, Master Card, American Express and Discover. Please be sure that your reservation number is on any remittance so that we can be sure your payment is accounted for correctly. We do not accept wire transfers. RETURNED CHECKS – There will be a return check fee of $40. Returned checks must be replaced with certified funds or a credit card payment within 7 days.

CANCELLATIONS

ONCE THE DEPOSIT HAS BEEN RECEIVED, NO REFUNDS OR ALTERATIONS CAN BE MADE ON A RESERVATION. GUESTS ARE STRONGLY ENCOURAGED TO PURCHASE TRAVEL INSURANCE TO PROTECT THEMSELVES AND THEIR TRAVELING COMPANIONS. PLEASE CONTACT THE TRAVEL INSURANCE COMPANY OF YOUR CHOICE FOR COVERAGE DETAILS.

TRAVEL INSURANCE

Travel insurance is being offered by Rental Guardian, Redsky Insurance, or any company of your choice. To reach Rental Guardian you can go to the website lachicotte.rentalguardian.com or call (888) 885-5550 –OR– Redsky Insurance (866) 889-740 –OR– SunTripPreserver.com. Renter must sign the opt out insurance form if you do not intend to purchase travel insurance.

CHECK-IN PROCEDURES

Check in time is 4:00 p.m. at The Lachicotte Company office. We are not able to give out keys early or keypad entry numbers until confirmation from housekeeping that everything is ready for your arrival. If you will be arriving after 5:00 p.m., your check-in packet will be placed in the lockbox located on the front porch of our office. The lockbox instructions will be e-mailed to you. Once you have arrived at your vacation rental, please notify us if you notice anything out of order.
  • Call 843-237-3366 during business hours (9:00a.m.-5:00p.m.)
  • After hours – call 843-237-3000

CHECK-OUT PROCEDURES

Check out time is 10:00 a.m. Please place all rented bath and bed linen in each room for the cleaning crew, leave mattress pads, pillow covers and bedspreads on bed, put dishes — including pots and pans — in the dishwasher and turn it on, being careful not to overload it. Do not leave food in dishes within the refrigerator. If you have extra food that you think the maids might use, please leave it in the refrigerator. Dispose of all bait for fishing or crabbing. Remove all garbage from every room and take it to the appropriate outside containers. Clean up any trash from under the house and dock areas, including broken beach chairs, toys and fishing or crabbing equipment. Check for all your personal belongings.

OCCUPANCY / CAPACITY

This property is for family vacation only. Renters agree not to exceed the posted occupancy or the property at any time. The person making the reservation is required to occupy the property. House parties, weddings, or overcrowding events are strictly prohibited. Any violation will result in immediate termination of the rental reservation and NO refund will be given.

GRILLING

Absolutely NO grills are allowed on porches, decks, balconies, or under the houses. Grills may be used only at a safe distance from the vacation rental.

"FORGET ME NOT" LIST

All of our properties have fully equipped kitchens, all beds have mattress pads, pillows and bed spreads. You will need to bring: Paper products including paper towels & toilet paper, Condiments, Cleaning Supplies, Beach towels, Laundry detergent, Soap & Shampoo.

MAIL AND MESSAGES

All mail and messages will be held for you at the front desk at The Lachicotte Company. If you are having mail sent to you, please be sure to tell the sender to include your name & rental unit number on the envelope. Mail sent via US Postal Service should be sent to 10554 Ocean Hwy., Pawleys Island, SC 29585. It is your responsibility to check for any correspondence. If using UPS or Fed-Ex, they can deliver directly to the address of the home or condo you are staying in.

NON SMOKING RENTAL UNITS

All rental unit owners have selected to designate their units as no-smoking units. Guests of the unit violating that request will cause the entire party to be evicted with no refund. Should traces of smoke be detected by our cleaning/inspecting personnel, there will be a $500 Fee charged to the renter. Smoking includes all kinds of lighted material to be inhaled, including cigarettes, cigars, pipes, etc.

RENTAL UNITS WITH PRIVATE POOLS - Additional Fee

PLEASE NOTE:  There is an additional weekly fee if you want the Private Pool to be heated during your stay.
  • Alive After Five – $500
  • Atlantique – $500
  • Decked Out – $500
  • Paradise Point – $500
  • Third From the End – $700

Pets

Dogs (no cats) are allowed only in designated “Pet Friendly” homes. NO EXCEPTIONS. Pets are limited to two domestic, housebroken dogs unless otherwise advertised. There is a non-refundable $400.00 (plus tax) pet cleaning and spray fee that will be charged to each guest bringing a pet. Any violation with pets in a “No Pets” home or any pet other than a dog will be cause for termination of tenancy.

Trash Pick-up

Our beaches are serviced by an automated trash pick-up system. Renter must place all trash within the large cans at the renter’s unit the night before each pick-up day. Trash not placed in these cans will not be picked up.

SEA TURTLES

The loggerhead sea turtle is South Carolina’s state reptile. This reptile is protected by state and federal laws. From May 1 to October 31, these sea turtles come to nest on our beaches. During this time it is strongly suggested that beachfront lights are turned off after 10:00 pm to avoid disturbing the nesting process.

FIREPLACES

Fireplaces will be shut down and unavailable for use from June 1 through November 1.

LOCKED CLOSETS

Many owners have personal belongings locked in a closet for their convenience. These areas are off-limits to renters and are not part of the rental agreement.

LOST & FOUND

The Lachicotte Company will not be responsible for any personal items left in our vacation rental properties. Items that renters request to be returned will be taken to UPS. You will need to call UPS 843-237-7951 and give them a credit card number for shipping/ handling charges. If the renter requests staff to go to the unit & retrieve an item the renter has left there, the renter will incur a $25.00 charge. Items left behind will be placed in our “lost and found” for a period of 10 days. After that period of time has expired, items will be donated to charity.

RENTAL HOMES FOR SALE

In the event the vacation home you are renting is on the market for sale, you will be informed of potential showings with next-day notification. These showings may occur any day between the hours of 9:00 a.m. and 6:00 p.m. While the showings are necessary and mandatory, we will try our best not to cause you and your party any inconvenience. Thank you for your cooperation and understanding.

RELEASE & INDEMNITY (INJURY, DAMAGE & LOSS)

You release and agree to indemnify and hold harmless for any personal injury, death, or damage or loss of property arising out of your rental, The Lachicotte Company, the property owner, and any of their owners, agents, employees, affiliates, and family. Except as stated in this agreement, you are responsible for all damage, loss, or excessive soiling of the premises and furnishings, including extra cleaning, disposal, and replacement if needed.

FORUM SELECTION CLAUSE

This agreement shall be governed by and interpreted in accordance with laws of the State of South Carolina. This agreement shall be treated as though it were executed in the county of Georgetown, State of South Carolina, and were to have been performed in the county of Georgetown, State of South Carolina. Any action relating to the agreement shall only be instituted and prosecuted in courts in Georgetown County, South Carolina. Lessee/Tenant specifically consents to such jurisdiction and to extraterritorial service of process.

Copyright Policy: All material contained within this website is the sole property of The Litchfield Company, LLC and cannot be used, reproduced, copied or modified, in its entirety or in part, without prior consent by an authorized agent of The Litchfield Company, LLC.

Our website and booking engine may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. The Litchfield Company, LLC does not assume the responsibility or liability for any such inaccuracies, errors or omissions. We reserve the right to make changes, corrections, and/or improvements to our website and booking engine, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.

Please Note: Although every precaution has been taken, this information may contain errors. The Lachicotte Company reserves the right to make necessary changes or corrections that may be in place after the posting of this information has already occurred. Please check with the office upon reservation to receive updates as well as checking the website.